We engaged closely with stakeholders to understand the dynamics of the cultural and creative sector and the unique challenges faced by the regulator.
We leveraged the insights to define realistic strategic performance indicators that directly correlated with the organization’s strategic objectives, ensuring that every measure captured progress towards overarching goals.
Simultaneously, we crafted a robust performance management mechanism designed to track these KPIs effectively, providing real-time insights into performance and facilitating informed decision-making.
Additionally, we spearheaded the establishment and operationalization of the enterprise portfolio management office (EPMO), implementing tailored governance structures, workflows, and templates to streamline portfolio management activities and foster strategic alignment across initiatives.