Realising Your digital vision, transforming customer experiences


At ADXP, our customer experience consulting services are designed to help organisations realise immediate impact on revenue and customer satisfaction by transforming customer experiences across digital and non-digital touchpoints. Our dedicated customer experience team specialises in customer journey and user experience transformation and covers a wide range of areas aimed at improving customer satisfaction, loyalty, and engagement.


Customer experience services

Discovery and Research Consulting

Customer Journey Transformation Consulting

Product and Service Design Consulting

Customer Insights Consulting

Client Results

We have been successfully delivering value to clients across the region through our innovative and tailored customer experience transformation services. Read through our client results for more insights about our impact.

Analytics | Case Study | Customer Experience | Data | Digital Transformation | Public Safety | Public Sector | Smart City | Smarter | Strategy

Transforming Judicial Customer Experience

April 22, 2024
Case Study | Digital Transformation | Liveable | Mobility And Transport | Public Sector | Smart City | Smart Mobility | Smarter | Strategy

World-class Transport Services Enabled By Smart Mobility Strategy And Innovation

April 22, 2024
Analytics | Artificial Intelligence | Case Study | Cognitive | Data | Digital Transformation | Municipality | Public Sector | Smart City | Smart City Platform | Smarter | Strategy

Strategically Driven Cognitive City Use Cases and Innovation

April 22, 2024
Case Study | Digital Transformation | Economic Competitiveness | Economic Development | Liveable | Process Improvement | Public Sector | Strategy

Enhancing Economic Competitiveness Through Innovation

April 22, 2024



Andrea Melara

Director, Customer Experience

Khaled Ismail

Senior Consultant

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