Over many years our client has accumulated technologies that serve its various functions including public transport, traffic management, metro, licensing and corporate administration. This heterogeneous environment had an impact on connected customer experiences, operational efficiency and data accuracy and timeliness. Moreover, our client wanted to free-up a significant chunk of their budgets to focus more on innovation and less on operation and maintenance and acknowledged the need for an enterprise architecture strategy to tackle these strategic challenges.

Our expert team started by conducting a comprehensive assessment on the technology portfolio and collaborated with our client’s stakeholders to identify the business and technical value of existing technologies. Our team then mapped the current enterprise architecture to industry standard blueprints and identified the technology gaps and conducted a technology portfolio rationalization analysis to identify redundancies and duplications.

Based on our understanding of the sector and inputs from our client strategies, pain points and the technology portfolio analysis, we defined an ambitious target architecture that introduces innovative technologies and rationalizes the existing architecture to ensure consistency, unification and connectedness.

We also designed an enterprise architecture governance practice and instilled the necessary controls during annual demand planning and technology procurement to ensure that the target architecture is effectively monitored and governed

As a result of our work our client was able to modernize their technology landscape, control future technology implementation, significantly reduce redundancies and associated costs, improve customer experience, enhance operational efficiency and allocate technology budget surplus towards innovation and new technology implementations.