Our client, mandated to spearhead smart mobility transformation as part of a mega transport regulatory authority in the region, required our support to establish a unified digital portfolio management and governance practice that would ensure effective planning and oversight of digital transformation programs. Being a large organisation with decentralised responsibilities, it was essential that the necessary controls are in place to ensure strategic alignment on agendas, priorities and overall transformation progress.

We started by conducting a project portfolio management maturity assessment and consolidating the project portfolio, we then reviewed the current operating model and competencies to identify the strategic gaps and key focus areas.

We then started with constructing the target digital portfolio management practice that included the steps required to identify, select, qualify, and balance technology investments. We also designed governance processes and wireframes for executive dashboards to enhance collaboration, transparency and oversight.

An essential step was to analyse the strategic objectives, and define programs per strategic objective and restructure the projects within programs that impact related key performance indicators, and then restructured the digital investment portfolio and phase it out across the years in line with their budgetary requirements and constraints.

We also proposed adjustments to the current operating model and introduced key roles that ensure collaborative touch points between central IT and business units, finance, procurement and strategy and defined new responsibilities such as benefits realisation and business-IT relationship management.

As a result of our work our client was able to get a grip on their smart mobility transformation and accelerate the rate of strategy execution and benefits realisation. Management oversight was significantly improved and the smart mobility transformation portfolio became more agile and receptive to changing governmental mandates and technology trends.

Our client was also able to realistically plan for annual smart mobility investments and ensure effective execution of their annual plans.